shipping policy

The order will be sent by carrier to the address you indicate during the purchase process, after confirmation of receipt of payment by bank transfer. Orders to mainland Portugal and Spain may be delivered between 24h to 72h, except for holidays or holidays of the headquarters of the carriers.

All items sent by the carrier must be checked upon receipt. If any damage or defect is detected on the packaging, the order must be refused and returned immediately to the carrier, indicating on the delivery note the reason for refusal. You must inform Molde Ceramics of the incident. A proof of delivery without reference to damage is considered an order delivered in condition.

If after opening the packaging detects damage to the product, you have 24 hours after receipt of the same to contact Molde Ceramics via e-mail:

If the delivery has not been possible, by incorrect address or no one is found to receive it, the order will be returned to Molde Ceramics, the resend being supported by the customer.

The details of shipping costs can be found in the table below. For destinations not listed, shipping costs will be calculated individually.

Region Value Custo
Continental Portugal 0€ to 50€ 4,99€
Continental Portugal Over 50€ Free
Archipelago of Madeira 0€ to 150€ 22€
Archipelago of Madeira Over 150€ Free
Archipelago dos Açores 0€ to 150€ 22€
German 0€ to 250€ 27€
German Over 250€ Free
Austria 0€ to 250€ 27€
Austria Over 250€


Belgium 0€ to 250€ 27€
Belgium Over 250€ Free
Spain 0€ to 50€ 4,99€
Spain Over 50€ Free
Spain Balearic and Canary Islands 0€ to 150€ 22€
Spain Balearic and Canary Islands Over 150€ Free
França (Except Ilhas) 0€ to 250€ 27€
França (Except Ilhas) Over 250€ Free
Holland 0€ to 250€ 27€
Holland Over 250€ Free
Italy 0€ to 250€ 27€
Italy Over 250€ Free
Poland 0€ to 250€ 27€
Poland Over 250€ Free
United Kingdom 0€ to 300€ 30€
United Kingdom Over 300€ Free
Shipping costs for other countries on request.